Privacy Policy

At SENDIASS Rutland we are committed to protecting your privacy and keeping your personal information safe and secure.

Any queries or complaints regarding this policy should be sent via email to  
info@sendiassrutland.org.uk or in writing to SENDIASS Rutland C/O SDSA, Alliance House, 6 Bishop Street, Leicester, LE1 6AF.

About SENDIASS

SENDIASS stands for Special Educational Needs and Disability Information Advice and Support Service and offers free, confidential and impartial information, advice and support to parents and carers of young people aged 0-25 with special educational needs or disabilities (SEND) as well as young people themselves.

About the SDSA

The School Development Support Agency (SDSA) maintain the SENDIASS Rutland website. The SDSA is a company limited by guarantee (Company reg. no. 04038050), operating on a not-for-profit basis as a social enterprise organisation. As the legal entity for the SENDIASS Rutland website, the SDSA is the named ‘controller’ of the information they collect about you, which means they are responsible for how your data is processed. The SDSA is committed to ensuring that your data is strictly only used for matters relating to SENDIASS Rutland. For more information about the SDSA please visit www.sdsa.net.

For the purpose of this policy the use of ‘we’, ‘us’ or ‘our’ refers to both 
SENDIASS and the SDSA.

When do we collect information from you?

We may obtain information about you in the following ways:

  • When your visit our website.

The information we collect, store and use about you may include:

  • Information about your activity when visiting our website (including your IP address, when and how many times you visit, the pages you view, your download activity and the location you access the website from).

How do we use your information?

  • To gather feedback on how we can improve our site.

Who do we share your information with?

We do not share or sell your information with any unrelated third party organisation.

Data collected from this website will only be used for purposes related to SENDIASS Rutland and it will not be shared with any other party without your express permission.

How do we keep your information safe?

We take appropriate measures to ensure the information you share with us is kept safe and secure. All information is held securely on encrypted devices and secure online platforms that conform with GDPR legislation. SDSA also hold the Cyber Essentials security certificate.

If you have created an account on our website, you are responsible for keeping your password safe. We suggest that you do not share you login details or password with anyone else.

How long do we keep your information for?

We will only keep your information for as long as is reasonable and necessary for the purpose it was collected. Following this all information will be either deleted or destroyed securely or made anonymous. We review all of the information we hold on a yearly basis.

You can ask for your data to be permanently deleted at any time by contacting mital.ladwa@sdsa.net or info@sendiassrutland.org.uk. Deletion will be completed with 72 hours of receiving your request.

What are my rights?

You have the right to:

  • Access the information we hold about you at any time.
  • Make changes to the information we hold about you if it is inaccurate or out of date.
  • Ask us to delete all of the information we hold about you, as long as there is no legal requirement for us to keep it.
  • Withdraw consent for us to use your information, if you have previously given consent.
  • Object to us using your information for certain purposes (e.g. marketing).

If you would like to exercise any of your rights please contact our Data Protection Officer by emailing info@sendiassrutland.org.uk or in writing to SENDIASS Rutland C/O SDSA, Alliance House, 6 Bishop Street, Leicester, LE1 6AF.

Cookies

Cookies are small files which are stored on a user’s computer. They are designed to hold a small amount of data specific to a user and website, and can be accessed either by the web server (the computer the website is running from) or from the client computer. This allows the website to deliver a page customised to your experience. We only use cookies to identify you when you are logged in so that you can see pages meant for you. If you do not want cookies to be used on your computer, you can disable them in your web browser, but please be aware that this will mean you may not be able to access all of the website as you usually would.

Review of Privacy Policy

We keep our privacy policy under regular review and update as and when is necessary. If we make any significant changes to the policy you will be notified via email. This Privacy Policy was last updated in May 2020.